# CPV 72253100-4: Helpdesk services

Official label (Regulation (EC) No 213/2008):

- EN: Helpdesk services
- PT: Serviços de help-desk
- ES: Servicios de unidad de asistencia
- FR: Services d'aide aux utilisateurs

In the tree:
- 72000000-5 IT services: consulting, software development, Internet and support (https://trinta.ai/cpv/72000000)
- 72200000-7 Software programming and consultancy services (https://trinta.ai/cpv/72200000)
- 72250000-2 System and support services (https://trinta.ai/cpv/72250000)
- 72253000-3 Helpdesk and support services (https://trinta.ai/cpv/72253000)

Portuguese market, January to July 2026: 3 contracts signed under this code, €116.3k contracted. Counted from the open contract register, all procedure types.

Who buys under it in Portugal (by NIF, contracts in the period):
- EPAL - Empresa Portuguesa das Águas Livres, SA (500906840): 1
- Fundação para a Ciência e a Tecnologia, IP (503904040): 1
- Freguesia de Falagueira-Venda Nova (510833101): 1

French market, January to July 2026: 3 marchés notified under this code, €11.6m in notified amounts (framework ceilings included). Counted from the DECP consolidated files, deduplicated, all procedure types.

Who buys under it in France (by SIRET, marchés in the period):
- COMMUNE DE TOULOUSE (21310555400017): 1
- TOULOUSE METROPOLE (24310051800170): 1
- CENTRE COMMUNAL D'ACTION SOCIALE (CCAS) (26060047300011): 1

Market: IT and telecoms (https://trinta.ai/tenders-by-sector/it-and-telecoms)

Source: https://trinta.ai/cpv/72253100 · All codes: https://trinta.ai/cpv
