CPV72000000722000007225000072253000Detail code

72253100-4

Helpdesk services

EnglishHelpdesk services
PortuguêsServiços de help-desk
EspañolServicios de unidad de asistencia
FrançaisServices d'aide aux utilisateurs
In the other 20 official languages
БългарскиУслуги в помощ на потребителите
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DanskHelp-desk-tjenester
DeutschHelp-Desk
ΕλληνικάΥπηρεσίες γραμμής άμεσης βοήθειας
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HrvatskiUsluge službe za pomoć
MagyarSúgóegység-szolgáltatások
ItalianoServizi di assistenza informatica
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PolskiUsługi pomocy komputerowej
RomânăServicii de ajutor pentru utilizatori
SlovenčinaPomocné prezenčné služby (nápoveda)
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In the tree

72000000-5IT services: consulting, software development, Internet and support72200000-7Software programming and consultancy services72250000-2System and support services72253000-3Helpdesk and support services

What Portugal signed under this code

3
contracts signed
€116.3k
contracted value

Who buys under it

EPAL - Empresa Portuguesa das Águas Livres, SA1
Fundação para a Ciência e a Tecnologia, IP1
Freguesia de Falagueira-Venda Nova1

Portugal publishes its complete contract register as open data, so this is counted rather than estimated. January to July 2026. The count and the value cover every procedure type; the bid figures cover open procedures only, because in a direct award the buyer chooses who bids. A mean is published from 10 open procedures up and a single-bid share from 30, so a rate on this page always rests on enough of them to mean something. All 25 divisions ranked.

What France notified under this code

3
marchés notified
€11.6m
notified amount

Who buys under it

COMMUNE DE TOULOUSE1
TOULOUSE METROPOLE1
CENTRE COMMUNAL D'ACTION SOCIALE (CCAS)1

France publishes its essential procurement data, the DECP, with the number of offers received on every marché, a field its own schema makes mandatory. January to July 2026, Two things to read alongside the figures: the amount is the notified amount, which for a framework agreement is the ceiling rather than the spend; and the bid figures exclude marchés passed without publicity or competition, where a single offer is the design of the procedure. Same bars as Portugal: a mean from 10 procedures, a single-offer share from 30. Buyers are named from their SIRET through the public company register. The French barometer and its method.

The market this code sits in

IT and telecoms1,131 codes across 5 divisions, and the buyers who publish under them.

Buyers tag their notices with CPV codes, and mis-tag them often enough that a code-only alert misses real tenders. TRINTA's radar reads the notices themselves, in their own languages, and scores each one against what your company actually sells, so a procedure filed under a neighbouring code still surfaces when the text fits.

Book a demoAll CPV codes

Official label, Regulation (EC) No 213/2008 (CPV 2008), via ted.europa.eu. Markdown: https://trinta.ai/cpv/72253100.md