Privacy Policy

TRINTA ("we", "us") provides per-client public-tender intelligence workspaces. The service is built and run from Lisbon, Portugal. For anything in this policy, write to privacy@trinta.ai.

Demo requests. When you book a demo we collect the details you give us: your name, work email, company, and what you sell and where. We use them to prepare and run the call.

Instant match. When you run the instant match we process the website address you type, read that public website to work out what the company sells, and store the check so we can prepare your report. If you leave an email address for the full report, we store it with the check.

Newsletter. If you subscribe, we store your email address to send you our notes. Every email includes a way to unsubscribe.

Client workspaces. If your company becomes a client, we hold the account details of your team (names, work emails), your company profile (products, regions, keyword profile) and workspace activity, in order to run the service.

Site analytics. With your cookie consent, we use analytics and marketing tags to understand how the site is used. You can decline these in the cookie banner and the site works exactly the same.

To reply to your demo request, prepare match reports, run client workspaces (matching your profile against public tenders and sending your digest), and improve the product. Company profiles and public tender text are processed by AI services to produce the matching and scoring.

We do not sell personal data.

We share data only with the providers that run the service:

• Vercel, application hosting
• Neon, database hosting (PostgreSQL)
• Resend, transactional email delivery
• OpenAI, text embeddings for tender matching (company profiles and public tender text, not personal data beyond what those contain)
• Google Analytics, Hotjar and LinkedIn Insight, analytics and marketing tags, loaded only with cookie consent

Demo-request and instant-match data is kept while we work your enquiry and for our records of it, and deleted on request. Client account data is retained for the term of the engagement and deleted within 30 days of account deletion. Newsletter emails are kept until you unsubscribe.

To request deletion, email privacy@trinta.ai.

You have the right to access, rectify, delete and port your data, to object to processing, and to withdraw consent at any time. Contact privacy@trinta.ai to exercise them. You can also lodge a complaint with your supervisory authority; in Portugal that is the CNPD.

For privacy enquiries: privacy@trinta.ai.