1. What We Collect

Account data: email address, name, company name, and profile information you provide during onboarding.
Company profile: industries, services description, countries of operation, certifications, and company size.
Usage data: pages visited, tenders viewed, searches performed, features used, and interaction patterns.
Payment data: processed securely by Stripe. We store your Stripe customer ID but never your card details.

2. How We Use Your Data

AI matching: your company profile is used to generate embeddings and match you with relevant tenders.
Email notifications: daily digest of matches, instant alerts for new opportunities, and onboarding sequences.
Product improvement: usage analytics help us improve search relevance and matching accuracy.
Billing: to process payments and manage your subscription.

3. Third-Party Services

Stripe — payment processing
OpenAI — text embeddings for AI matching (no personal data sent, only company profiles and tender descriptions)
Resend — transactional email delivery
PostHog — product analytics (anonymized usage data)
Neon — database hosting (PostgreSQL)

4. Data Retention & Deletion

Your data is retained for as long as your account is active. Upon account deletion, all personal data is permanently removed within 30 days. Anonymized usage data may be retained for analytics purposes.

To request account deletion, email privacy@trinta.ai.

5. Your Rights (GDPR)

If you are in the EU, you have the right to access, rectify, delete, and port your data. You can also object to processing or withdraw consent at any time. Contact us at privacy@trinta.ai to exercise your rights.

6. Contact

For privacy-related inquiries: privacy@trinta.ai